Terms of Service & Contractor Referral Disclaimers
Effective Date: October 15, 2026
FTC Lead Generator Notice & Contractor Disclaimers
This website is a free matching and referral service connecting homeowners with local contractors. All contractors are independent and this site does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed.
Lowell Basement & Foundation Experts is not a licensed general contracting entity or construction firm. We operate digital technology interfaces that route consumer quote inquiries directly to third-party home improvement and waterproofing businesses servicing Middlesex County, MA.
1. Acceptance of Terms
By visiting, accessing, or utilizing basementwaterproofinglowell.com, submitting a form request, or dialing our telephony lines, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree to these terms, you must discontinue use of the Website immediately.
2. Nature of the Service
Our platform provides informational resources regarding basement waterproofing, sump pump mechanics, crawlspace encapsulation, and foundation stabilization across Lowell, MA and surrounding Merrimack Valley communities.
When you submit a contact request or call our dispatch number, we match your project specifications with an independent contractor partner who operates in your geographic territory. Any contract, estimate, warranty, or financial arrangement is executed exclusively between you and that independent contractor.
3. Homeowner Due Diligence & Licensing Verification
While we require participating contractor partners to declare valid Massachusetts licensing and proof of insurance, homeowners must independently confirm:
- Current Massachusetts Construction Supervisor License (CSL) or Home Improvement Contractor (HIC) registration via the Massachusetts Office of Consumer Affairs and Business Regulation (OCABR).
- Active General Liability and Workers' Compensation Insurance policies.
- Local municipal building and plumbing permits required by the City of Lowell or your local town inspectional services department.
4. No Warranties or Endorsements
THE WEBSITE AND MATCHING SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND WORKMANSHIP QUALITY. ANY WARRANTIES ON DRAINAGE PIPING, SUMP PUMPS, OR FOUNDATION UNDERPINNING ARE PROVIDED SOLELY BY THE RELEVANT MANUFACTURER AND THE INDEPENDENT INSTALLING CONTRACTOR.
5. Limitation of Liability
In no event shall Lowell Basement & Foundation Experts, its officers, directors, employees, or technical providers be liable for direct, indirect, incidental, special, or consequential damages resulting from property damage, water intrusion, contractor disputes, project delays, or personal injury arising from contractor engagements initiated through this Website.
6. Governing Law & Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be instituted exclusively in the state or federal courts located in Middlesex County, Massachusetts.
7. Revisions to Terms
We reserve the right to amend these Terms of Service at any time. Your continued use of the Website following any published changes confirms your acceptance of the updated conditions.